Delivery & Returns

Delivery Via Post

We offer FREE UK delivery on all orders over £20.

For same day dispatch, please ensure your order is placed before 3pm on weekdays. Orders after 3pm will be sent out the next working day.

All orders are sent by either Royal Mail or DPD Local. For next working day delivery please select DPD Local. 

 

Royal Mail (1st Class proof of postage)

  • Usually two working days but allow up to 7 working days
  • Deliveries made Monday to Saturday
  • A fully tracked service

 

DPD Local (Next Working Day)

  • Next working day (Northern Ireland & Scottish Highlands is a two-day service)
  • Deliveries made every working day
  • A fully tracked service with a 1hr delivery window and collection point options
  • Signature required on delivery, otherwise safe place option without is available

Delivery Via Local Same Day

We now offer SAME DAY VAPE DELIVERY, our same day delivery is free when you spend £20 or more. Please make sure you select same day local delivery at checkout or orders will be sent out via royal mail. Orders placed before 1pm with arrive the very same day, orders placed after 1pm will be delivered the next morning. Our same day delivery service runs Mon-Sat orders placed on Sunday will arrive Monday morning. 

 

Missing a delivery

If undelivered within 2 working days, please track the item with tracking number or contact customerservices@ilovevapour.com or call 01525 714001

Returns

If you are not happy with any of our products and would like to return them within 28 days of purchase un-used and un damaged then please email customerservices@ilovevapour.com

Refunds will be made within 24hrs of the product being returned, all returns must be sent via recorded delivery.

Returning the Items to:

2 Station Square, Flitwick, Bedfordshire, MK45 1DP.

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